---
title: Credit Card Glossary
slug: en/credit-card-glossary
description: Information about glossary used in Credit Card payment method
image: https://archbee-image-uploads.s3.amazonaws.com/ZHvSjR5ZrsoxwKbJa3xmo/a4m7VlNZM18wiWAkRJNr3_microsoftteams-image.png
icon: {"faIcon":"fa-solid fa-info"}
docTags: 
createdAt: 2022-08-11T06:23:06.000Z
---

# Card Number / PAN (Personal Account Number)

The series of numbers that is the card number consists on 15-20 numbers (usually 16 digits) printed at the front of the Credit Card.



# CVV / CAV / CVV2 / CSC

A series of numbers consisting of 3 to 4-digit numbers print on the back of a Credit Card.

:::hint{type="warning"}
- CVV 
  only can be input by the Customer on the payment page.
- CVV is confidential, Customers aren't allowed to inform anyone about CVV.
- Merchants aren't allowed to store CVV in any form.
- Merchants aren't allowed to ask Customers for CVV information.
:::



# Expiry Date

The expiration date of the Credit Card or Debit Card. The expiry date printed on the front of the card.



# Acquirer

Bank/Non-Bank Institutions receiving and processing funds for payment transactions from Customers. Such as Visa and Mastercard.



# Issuer

Bank/Non-Bank institutions that issue Credit Cards to the Customers.



# OTP (One Time Password)

A series of random numbers (generally consisting of 4 to 6 digits) send to the Customer's cell phone as part of the authentication process.

:::hint{type="warning"}
- The OTP is confidential. Customers are not permitted to notify any party.
- OTP may only type directly by the Customer or Account Owner on the payment page.
:::



# Amex

Short for American Express, Principal.



# Chargeback

Refunds from the Merchant to the Customer after the Bank receives the submission from the Customer and does the transaction inspection process.