---
title: FAQ
slug: en/mms-faq
description: Information about the FAQ page from the Notice & Help menu on the MMS - Back Office NICEPAY portal
image: https://archbee-image-uploads.s3.amazonaws.com/ZHvSjR5ZrsoxwKbJa3xmo/5YiVLVtz61gfJMnlmBi_m_microsoftteams-image.png
icon: {"faIcon":"fa-solid fa-question"}
docTags: 
createdAt: 2022-10-11T03:41:11.000Z
---

![](https://api.archbee.com/api/optimize/ZHvSjR5ZrsoxwKbJa3xmo/1GE_CjdSfv0rX6tFmpufF_back-office-mms-30.png "FAQ")

The `FAQ` sub-menu contains the accumulation of new information frequently asked by Merchants other than acknowledged information from the NICEPAY team. The feature prepares by the NICEPAY team to facilitate broadcasting the latest news to all Merchants at once.

::embed[]{url="https://youtu.be/7wGG-fpR0OI"}



# Frequently Ask Question

***

![](https://api.archbee.com/api/optimize/ZHvSjR5ZrsoxwKbJa3xmo/k1cOG58QIN4CLRsDqnsyP_back-office-mms-50.png "Notice & Help - FAQ")

The `FAQ` sub-menu page is divide into 2 sections; `Search Option` and `Search Result`. The `Search Option` section is a form section used to input the search criteria. The `Search Result` section to displays data search results based on the inputted criteria from the `Search Option` section. Data will appear after confirms data searching by press the `Search` button.

![](https://api.archbee.com/api/optimize/ZHvSjR5ZrsoxwKbJa3xmo/hXj_YlQFCEr9nQs25QbZS_back-office-mms-2022-10-25t113116181.png "FAQ - Search Result")

| **Name** | **Description**          | **Remark** |
| -------- | ------------------------ | ---------- |
| Type     | Question type            |            |
| Title    | Topic title              |            |
| Search   | Navigation search button |            |



# Tutorial 

***

## Search FAQ Data 

Here’s guidance for searching FAQ data.

1. Select the `Notice & Help` menu.
2. Select the `FAQ` sub-menu.
3. Input the search term in the `Search Option` section.
4. Press the `Search` button to perform the data searching process.
5. The searched data will appear in the `Search Result` section.



## View FAQ Detail Data

![](https://api.archbee.com/api/optimize/ZHvSjR5ZrsoxwKbJa3xmo/mmPJSHOHXrMjl7NGuadtm_faq-view.png "FAQ - View")

Here’s guidance to view the FAQ detail data.

1. Select the `Notice & Help` menu.
2. Select the `FAQ` sub-menu.
3. Input the search term in the `Search Option` section.
4. Press the `Search` button to performs the data searching process.
5. The searched data will appear in the `Search Result` section.
6. Press the hyperlink on data row inside the Title column.
7. The `View` section will appear above the `Search Option` section that displays the FAQ detail data.



# See also

::::VerticalSplit
:::VerticalSplitItem
Visit the [Notice](docId\:lFdh0gOoZJeW84xvp7wIw) page to find out how to read the announcement sent by NICEPAY team.
:::

:::VerticalSplitItem
Visit the [Contact CS](docId\:eioXQDjhNGUvEFh02WW79) page to find out how to contact CS.
:::
::::