Credit Card Glossary

card number / pan (personal account number) the series of numbers that is {{the}} card number consists on 15 20 numbers (usually 16 digits) printed at the front of {{the}} {{cc}} cvv / cav / cvv2 / csc a series of numbers consisting of 3 to 4 digit numbers print on {{the}} back of a {{cc}} cvv only can be input by {{the}} {{customer}} on {{the}} {{payment}} {{page}} cvv is confidential, customers aren't allowed to inform anyone about cvv merchants aren't allowed to store cvv in any form merchants aren't allowed to ask customers for cvv information expiry date the expiration date of {{the}} {{cc}} or debit card the expiry date printed on {{the}} front of {{the}} card acquirer {{bank}} /non {{bank}} institutions receiving and processing funds for {{payment}} transactions from customers such as visa and mastercard issuer {{bank}} /non {{bank}} institutions that issue credit cards to {{the}} customers otp (one time password) a series of random numbers (generally consisting of 4 to 6 digits) send to {{the}} customer's cell phone as part of {{the}} authentication {{process}} the otp is confidential customers are not permitted to notify any party otp may only type directly by {{the}} {{customer}} or account owner on {{the}} {{payment}} {{page}} amex short for american express, principal chargeback refunds from {{the}} {{merchant}} to {{the}} {{customer}} after {{the}} {{bank}} receives {{the}} submission from {{the}} {{customer}} and does {{the}} {{transaction}} inspection {{process}}