Payment
Credit Card

Credit Card FAQ

19min

What types of cards can uses for Credit Card payment methods?

All cards with Visa, Mastercard, JCB, and Amex logos.



What's the difference between paying with a card with the GPN logo and other Credit Cards?

Other s work with American Express, Mastercard, VISA, and JCB so they can use for domestic and foreign s. Meanwhile, cards bearing logo can only use for domestic s.

 visit GPN for further regarding .



Is there an authentication process using OTP?

Yes, will be managed by MID .



What is ECI code on Credit Card?

ECI code is a code available in 3Ds Authentication that the can acknowledge successful of the 's authentication result.

ECI Code (VISA and other Principal)

ECI Code (Mastercard)

Description

05

02

Authentication is successful and card security is ensured with 3D Secure .

06

01

Authentication has already been tried, but it has been unsuccessful because Issuer or card for isn't integrated with 3D Secure .

07

00

Authentication is unsuccessful because of various factors, such as card used for transaction or issuing card isn't safe, an error within Directory Server, card failing to integrate with 3Ds , or a card already integrated with 3Ds but fail on authentication .



How is the payment process by Credit/Debit Card?

 visit Credit Card Payment Flow for further .



Why can transactions using Credit Cards can fail?

  1. The card is not active.
  2. The card is expired.
  3. Invalid card number.
  4. Invalid expiration date.
  5. Invalid CVV.
  6. The Issuer network is not supported.
  7. The daily card usage has reached its limit.
  8. 3Ds Visa credit card.


How do Merchants check transactions that have been successfully paid by Credit Card?

Merchants can view history within a certain period through Merchant Back Office at:



Can the display of the OTP on the Credit Card be magnified?

For OTP , display can't enlarge.



What is meant by Settlement?

 is of recording a & transferring funds from a financial institution ( or ) to an individual or company that in this case will refer to as a .

 check Settlement Process for further .



Can Merchants make arrangements so that Customers don't need to re-enter card details for future transactions?

Yes, recurring feature is a solution to support these needs.



Can Credit Card transactions be done from abroad?

Yes, if it matches CC support tagline: Visa, Mastercard, JCB, Amex 3D Secured, and .



Is there a refund process at the Merchant Back Office for payment with a Credit Card?

's Merchant Back Office provides a refund for payments with .

 visit Transaction Data for further .



How do I process a refund on a Credit Card?

 visit Credit Card Transaction Settlement for further .



How long does it take to process a Credit Card Settlement?

H+3 on workdays.



Can Merchants request certain blacklist bin cards?

Merchants can request certain blacklist bin cards.



Can Merchants use non-CVV Credit Card recurring?

You can't, because to prevent fraud recurring you have to use CVV.



Is there a maximum limit for Merchants to make Credit Card refund payments?

The maximum time for a refund is 90 days / 3 months.