The of completing a between and that proceeds after makes an to using . This aims to provide to regarding income received by bookkeeping, and whether nominal received is similar to nominal recorded at .

Sometimes, Merchants experience a void or refund that makes unsuccessful.



Transaction cancellation can be submitted if has made full (full amount) which has been successful and hasn't been through by Acquirer . If a void occurs, there will be no invoice printed on cardholder's billing sheet.

Transaction cancellations for methods bearing Visa, Mastercard, JCB, and Amex logos can be made using or provided for Merchants.



Refund is a of repayment funds that occurs within the agreement between and without any dispute between both parties. Customers can only request a Refund within 3 months from time. After requests a Refund from , then will report Refund to . There are 2 types of Refund, as follows:

Refund of all funds allows Customers to request a refund for all purchases from shopping list at and accommodates to refund according to nominal amount submitted.

Partial Refunds allow Customers to apply for refunds for particular items from shopping list at Merchants and accommodates Merchants to refund according to nominal amount submitted.