The  of completing a  between   and   that proceeds after   makes an   to   using   . This  aims to provide  to   regarding  income received by bookkeeping, and whether  nominal  received is similar to  nominal recorded at  .

Sometimes, Merchants experience a void or refund  that makes    unsuccessful.



Transaction cancellation can be submitted if   has made full  (full amount) which has been successful and hasn't been through    by  Acquirer . If a void occurs, there will be no invoice printed on  cardholder's billing sheet.

Transaction cancellations for   methods bearing  Visa, Mastercard, JCB, and Amex logos can be made using    or   provided for Merchants.



Refund is a  of repayment funds that occurs within the agreement between  and  without any dispute between both parties. Customers can only request a Refund within 3 months from   time. After   requests a Refund from  , then   will report  Refund  to . There are 2 types of Refund, as follows:

Refund of all funds allows Customers to request a refund for all purchases from  shopping list at   and accommodates   to refund   according to  nominal amount submitted.

Partial Refunds allow Customers to apply for refunds for particular items from  shopping list at Merchants and accommodates Merchants to refund   according to  nominal amount submitted.