Merchant Back Office
Transaction

Fail Transaction

19min
Fail Transaction
Fail Transaction


Fail Transaction



This assists to check data from all . This divides into 2 s; Search Option and Search Result.



The Search Option is a form used to input the search criteria of data. All fields on form are optional. However, search results are dependent on chosen . There are 7 options for s; which are , , , , , and . s can perform data searches to appear on Search Result or data in Excel format.

The Search Result is a that displays data search results based on inputted criteria from Search Option . Data from this will appear after confirms data searching by pressing Search . The search results are displayed differently based on chosen from Search Option .



Credit Card

ransaction - Fail Transaction - Credit Card
ransaction - Fail Transaction - Credit Card


The Search Option in payment method: Credit Card contains a specific search form which specifically used to search for data. The form consists of:

Name

Description

Remark



List of registered in 

Default: Total -> all s

 Method

List of that available on 

Default: 



Dropdown option:

  • 
  • 
  • 
  • 
  • 
  • 
  • 

Acquire 

List of Acquire name

Default: Total -> all s

Dropdown option:

  • Total
  • Mandiri
  • BNI
  • BCA
  • Maybank

Issuer 

List of Issuer name

Default: Total -> all s

Dropdown option:

  • Total
  • ANZ, BCA, BNI, BRI, CITIBANK, Danamon, HSBC, Maybank, MEGA, Mandiri, Permata, Stanchart, UOB, SHINHAN.ID
  • Other

Trx Time

Transaction time in date and hour format

Default: today's date and 24 hour time interval

Trx Time (Within)

Transaction time interval Time settings can be directly determined between today, 1 week, or 1 month

Default: Today

Card Number

 card number

Optional

Trx Amount

Transaction 

Optional

RRN



Optional

TXID

ID 

Optional

Search

Button to keywords entered by to search for data

Data search results will be displayed on Search Result 

Excel

Button to keywords entered by for file to be ed

The file format will be ed in Excel format

The Search Result displays detail of each data . can view detailed related to the through hyperlink. On this table part, there are additional column other than data origin from Search Option.

Name

Description

Remark

Fail Amount

Failed amount nominal on



Installment

On-going installment time on



Fail Message

Message reason failed





Direct Debit

Transaction - Fail Transaction - Direct Debit
Transaction - Fail Transaction - Direct Debit


The Search Option in payment method: Direct Debit contains a specific search form specifically used to search data. The form consists of:

Name

Description

Remark



List of registered in 

Default: Total -> all s

 Method

List of that available on 

Default: 



Dropdown option:

  • 
  • 
  • 
  • 
  • 
  • 
  • 

 Name

's name that performs 

Optional

Trx Time

Transaction time in date and hour format



Time settings can be directly determined between today, 1 week, or 1 month

Default: today's date and 24 hour time interval

Trx Amount(From)

Minimum (From) limits

Optional

Trx Amount(To)

Maximum (To) limits

Optional

TXID

ID 

Optional

Search

Button to keywords entered by to search for data

Data search results will be displayed in Search Result 

Excel

Button to keywords entered by for file to be ed

The file format will be ed in Excel format

The Search Result displays detail of each data . can view detailed related to through hyperlink. On this table part, there are additional column other than data origin from Search Option.

Name

Description

Remark

Fail Amount

Failed amount nominal on



Fail Message

Message reason failed







E-Wallet

Transaction - Fail Transaction - E-Wallet
Transaction - Fail Transaction - E-Wallet


The Search Option in payment method: E-Wallet contains of specific search form specifically used to search data. The form consists of:

Name

Description

Remark



List of registered in 

Default: Total -> all s

 Method

List of that available on 

Default: 



Dropdown option:

  • 
  • 
  • 
  • 
  • 
  • 
  • 

 Name

 name that performs 

Optional

Trx Time

Transaction time in date and hour format



Time settings can be directly determined between today, 1 week, or 1 month

Default: today's date and 24 hour time interval

Trx Amount(From)

Minimum (From) limits

Optional

Trx Amount(To)

Maximum (To) limits

Optional

TXID

Transaction ID

Optional

Search

Button to keywords entered by to search for data

Data search results will be displayed in Search Result 

Excel

Button to keywords entered by for file to be ed

The file format will be ed in Excel format

The Search Result displays detail of each data . can view detailed related to through hyperlink. On this table part, there are additional column other than data origin from Search Option.

Name

Description

Remark

Billing Phone

Telephone number to proceed bill



Fail Amount

Failed amount nominal on



Fail Message

Message reason failed







Payloan

Transaction - Fail Transaction - Payloan
Transaction - Fail Transaction - Payloan


The Search Option on payment method: Payloan contains a specific search form which specifically use to search for data. The form consists of:

Name

Description

Remark



List of registered in 

Default: Total -> all 

 Method

List of that available on 

Default: 



Dropdown option

  • 
  • 
  • 
  • 
  • 
  • 
  • 

 Name

 name that performs 

Optional

Trx Time

Transaction time in date and hour format



Time settings can be directly determined between today, 1 week, or 1 month

Default: today's date and 24 hour time interval

Trx Amount(From)

Minimum (From) limits

Optional

Trx Amount(To)

Maximum (To) limits

Optional

TXID

ID 

Optional

Search

Button to keywords entered by to search for data

Data search results will be displayed in Search Result 

Excel

Button to keywords entered by for file to be ed

The file format will be ed in excel format

The Search Result displays detail of each data . can view detailed related to through hyperlink. On this table part, there are additional column other than data origin from Search Option.

Name

Description

Remark

Fail Amount

Failed amount nominal on



Fail Message

Message reason failed





Payout

Transaction - Fail Transaction - Payout
Transaction - Fail Transaction - Payout


The Search Option in payment method: Payout consists of specific search form which specifically used to search data. The form consists of:

Name

Description

Remark



List of registered in 

Default: Total -> all s

 Method

List of that available on 

Default: 



Isi dropdown:

  • 
  • 
  • 
  • 
  • 
  • 
  • 

 Name

List of name

Default: Total -> all s

Trx Time

Transaction time in date and hour format



Time settings can be directly determined between today, 1 week, or 1 month

Default: today's date and 24 hour time interval

Trx Amount(From)

Minimum (From) limits

Optional

Trx Amount(To)

Maximum (To) limits

Optional

TXID

ID 

Optional

Search

Button to keywords entered by to search for data

Data search results will be displayed in Search Result 

Excel

Button to keywords entered by for file to be ed

The file format will be ed in Excel format

The Search Result displays detail of each data . can view detailed related to through hyperlink. On this table part, there are additional column other than data origin from Search Option.

Name

Description

Remark

Billing Phone

Telephone number to proceed bill



Fail Amount

Failed amount nominal on



Fail Message

Message reason failed





QRIS

Transaction - Fail Transaction - QRIS
Transaction - Fail Transaction - QRIS


The Search Option in payment method: QRIS contains a specific search form specifically used to search data. The form consists of:

Name

Description

Remark



List of registered in 

Default: Total -> all s

 Method

List of that available on 

Default: 



Isi dropdown:

  • 
  • 
  • 
  • 
  • 
  • 
  • 

 Name

's name that performs 

Optional

Trx Time

Transaction time in date and hour format



Time settings can be directly determined between today, 1 week, or 1 month

Default: today's date and 24 hour time interval

Trx Amount(From)

Minimum (From) limits

Optional

Trx Amount(To)

Maximum (To) limits

Optional

TXID

Transaction ID

Optional

Search

Button to keywords entered by to search for data

Data search results will be displayed in Search Result 

Excel

Button to keywords entered by for file to be ed

The file format will be ed in Excel format

The Search Result displays detail of each data . can view detailed related to through hyperlink. On this table part, there are additional column other than data origin from Search Option.

Name

Description

Remark

Billing Phone

Telephone number to proceed bill



Fail Amount

Failed amount nominal on



Fail Message

Message reason failed





GPN

Transaction - Fail Transaction - GPN Card
Transaction - Fail Transaction - GPN Card


The Search Option in payment method: GPN contains a specific search form specifically used to search data. The form consists of:

Name

Description

Remark



List of registered in 

Default: Total -> all s

 Method

List of that available on 

Default: 



Dropdown option:

  • 
  • 
  • 
  • 
  • 
  • 
  • 

Acquire 

List of Acquire name

Default: Total -> all s

Issuer 

List of Issuer name

Default: Total -> all s

Trx Time

Transaction time in date and hour format



Time settings can be directly determined between today, 1 week, or 1 month

Default: today's date and 24 hour time interval

Card Number

 card number

Optional

Trx Amount(From)

Minimum (From) limits

Optional

Trx Amount(To)

Maximum (To) limits

Optional

TXID

Transaction ID

Optional

Search

Button to keywords entered by to search for data

Data search results will be displayed Search Result 

Excel

Button to keywords entered by for file to be ed

The file format will be ed in Excel format

The Search Result displays detail of each data . can view detailed related to through hyperlink. On this table part, there are additional column other than data origin from Search Option.

Name

Description

Remark

Fail Amount

Failed amount nominal on



Fail Message

Message reason failed





Tutorial



Search Transaction Data

Here’s guidance for searching data.

  1. Open sidebar.
  2.  Transaction .
  3.  Fail Transaction .
  4.  search term in Search Option .
  5.  Search to performs data searching .
  6. The searched data will appear in Search Result .



Download Transaction Data

Here’s guidance for ing data.

  1. Open sidebar.
  2.  Transaction .
  3.  Fail Transaction .
  4.  search term in Search Option .
  5.  Excel to data in Excel format.
  6. The searched data will automatically.



See also

 Transaction Data to find out how to check data.

 Noti History to find out how to check notification history.