Merchant Back Office
Transaction

Fail Transaction

19min
Fail Transaction
Fail Transaction


Fail Transaction



This  assists  to check data from all  . This   divides into 2 s; Search Option and Search Result.



The Search Option  is a form  used to input the search criteria of  data. All fields on  form are optional. However,  search results are dependent on  chosen . There are 7 options for s; which are , , , , ,  and . s can perform data searches to appear on  Search Result  or  data in Excel format.

The Search Result  is a  that displays data search results based on  inputted criteria from  Search Option . Data from this  will appear after   confirms  data searching  by pressing  Search . The search results are displayed differently based on  chosen  from  Search Option .



Credit Card

ransaction - Fail Transaction - Credit Card
ransaction - Fail Transaction - Credit Card


The Search Option  in  payment method: Credit Card contains a specific search form which specifically used to search for   data. The form consists of:

Name

Description

Remark



List of registered  in  

Default: Total -> all s

 Method

List of  that available on  

Default: 



Dropdown option:

  • 
  • 
  • 
  • 
  • 
  • 
  • 

Acquire 

List of Acquire  name

Default: Total -> all s

Dropdown option:

  • Total
  • Mandiri
  • BNI
  • BCA
  • Maybank

Issuer 

List of Issuer  name

Default: Total -> all s

Dropdown option:

  • Total
  • ANZ, BCA, BNI, BRI, CITIBANK, Danamon, HSBC, Maybank, MEGA, Mandiri, Permata, Stanchart, UOB, SHINHAN.ID
  • Other

Trx Time

Transaction time in date and hour format

Default: today's date and 24 hour time interval

Trx Time (Within)

Transaction time interval Time settings can be directly determined between today, 1 week, or 1 month

Default: Today

Card Number

 card number

Optional

Trx Amount

Transaction 

Optional

RRN



Optional

TXID

ID 

Optional

Search

Button to   keywords entered by   to search for data

Data search results will be displayed on Search Result 

Excel

Button to   keywords entered by   for  file to be ed

The file format will be ed in Excel format

The Search Result  displays  detail of each  data .  can view detailed  related to the  through  hyperlink. On this table part, there are additional column other than data origin from  Search Option.

Name

Description

Remark

Fail Amount

Failed amount nominal on  



Installment

On-going installment time on  



Fail Message

Message reason   failed





Direct Debit

Transaction - Fail Transaction - Direct Debit
Transaction - Fail Transaction - Direct Debit


The Search Option  in  payment method: Direct Debit contains a specific search form specifically used to search   data. The form consists of:

Name

Description

Remark



List of registered  in  

Default: Total -> all s

 Method

List of  that available on  

Default: 



Dropdown option:

  • 
  • 
  • 
  • 
  • 
  • 
  • 

 Name

's name that performs  

Optional

Trx Time

Transaction time in date and hour format



Time settings can be directly determined between today, 1 week, or 1 month

Default: today's date and 24 hour time interval

Trx Amount(From)

Minimum (From)   limits

Optional

Trx Amount(To)

Maximum (To)   limits

Optional

TXID

ID 

Optional

Search

Button to   keywords entered by   to search for data

Data search results will be displayed in  Search Result 

Excel

Button to   keywords entered by   for  file to be ed

The file format will be ed in Excel format

The Search Result  displays  detail of each  data .  can view detailed  related to   through  hyperlink. On this table part, there are additional column other than data origin from  Search Option.

Name

Description

Remark

Fail Amount

Failed amount nominal on  



Fail Message

Message reason   failed







E-Wallet

Transaction - Fail Transaction - E-Wallet
Transaction - Fail Transaction - E-Wallet


The Search Option  in  payment method: E-Wallet contains of  specific search form specifically used to search   data. The form consists of:

Name

Description

Remark



List of registered  in  

Default: Total -> all s

 Method

List of  that available on  

Default: 



Dropdown option:

  • 
  • 
  • 
  • 
  • 
  • 
  • 

 Name

 name that performs 

Optional

Trx Time

Transaction time in date and hour format



Time settings can be directly determined between today, 1 week, or 1 month

Default: today's date and 24 hour time interval

Trx Amount(From)

Minimum (From)   limits

Optional

Trx Amount(To)

Maximum (To)   limits

Optional

TXID

Transaction ID

Optional

Search

Button to   keywords entered by   to search for data

Data search results will be displayed in  Search Result 

Excel

Button to   keywords entered by   for  file to be ed

The file format will be ed in Excel format

The Search Result  displays  detail of each  data .  can view detailed  related to   through  hyperlink. On this table part, there are additional column other than data origin from  Search Option.

Name

Description

Remark

Billing Phone

Telephone number to proceed  bill



Fail Amount

Failed amount nominal on  



Fail Message

Message reason   failed







Payloan

Transaction - Fail Transaction - Payloan
Transaction - Fail Transaction - Payloan


The Search Option  on payment method: Payloan contains a specific search form which specifically use to search for   data. The form consists of:

Name

Description

Remark



List of registered  in  

Default: Total -> all 

 Method

List of  that available on  

Default: 



Dropdown option

  • 
  • 
  • 
  • 
  • 
  • 
  • 

 Name

 name that performs 

Optional

Trx Time

Transaction time in date and hour format



Time settings can be directly determined between today, 1 week, or 1 month

Default: today's date and 24 hour time interval

Trx Amount(From)

Minimum (From)   limits

Optional

Trx Amount(To)

Maximum (To)   limits

Optional

TXID

ID 

Optional

Search

Button to   keywords entered by   to search for data

Data search results will be displayed in  Search Result 

Excel

Button to   keywords entered by   for  file to be ed

The file format will be ed in excel format

The Search Result  displays  detail of each  data .  can view detailed  related to   through  hyperlink. On this table part, there are additional column other than data origin from  Search Option.

Name

Description

Remark

Fail Amount

Failed amount nominal on  



Fail Message

Message reason   failed





Payout

Transaction - Fail Transaction - Payout
Transaction - Fail Transaction - Payout


The Search Option  in  payment method: Payout consists of  specific search form which specifically used to search   data. The form consists of:

Name

Description

Remark



List of registered  in  

Default: Total -> all s

 Method

List of  that available on  

Default: 



Isi dropdown:

  • 
  • 
  • 
  • 
  • 
  • 
  • 

 Name

List of  name

Default: Total -> all s

Trx Time

Transaction time in date and hour format



Time settings can be directly determined between today, 1 week, or 1 month

Default: today's date and 24 hour time interval

Trx Amount(From)

Minimum (From)   limits

Optional

Trx Amount(To)

Maximum (To)   limits

Optional

TXID

ID 

Optional

Search

Button to   keywords entered by   to search for data

Data search results will be displayed in  Search Result 

Excel

Button to   keywords entered by   for  file to be ed

The file format will be ed in Excel format

The Search Result  displays  detail of each  data .  can view detailed  related to   through  hyperlink. On this table part, there are additional column other than data origin from  Search Option.

Name

Description

Remark

Billing Phone

Telephone number to proceed  bill



Fail Amount

Failed amount nominal on  



Fail Message

Message reason   failed





QRIS

Transaction - Fail Transaction - QRIS
Transaction - Fail Transaction - QRIS


The Search Option  in  payment method: QRIS contains a specific search form specifically used to search   data. The form consists of:

Name

Description

Remark



List of registered  in  

Default: Total -> all s

 Method

List of  that available on  

Default: 



Isi dropdown:

  • 
  • 
  • 
  • 
  • 
  • 
  • 

 Name

's name that performs 

Optional

Trx Time

Transaction time in date and hour format



Time settings can be directly determined between today, 1 week, or 1 month

Default: today's date and 24 hour time interval

Trx Amount(From)

Minimum (From)   limits

Optional

Trx Amount(To)

Maximum (To)   limits

Optional

TXID

Transaction ID

Optional

Search

Button to   keywords entered by   to search for data

Data search results will be displayed in  Search Result 

Excel

Button to   keywords entered by   for  file to be ed

The file format will be ed in Excel format

The Search Result  displays  detail of each  data .  can view detailed  related to   through  hyperlink. On this table part, there are additional column other than data origin from  Search Option.

Name

Description

Remark

Billing Phone

Telephone number to proceed  bill



Fail Amount

Failed amount nominal on  



Fail Message

Message reason   failed





GPN

Transaction - Fail Transaction - GPN Card
Transaction - Fail Transaction - GPN Card


The Search Option  in  payment method: GPN contains a specific search form specifically used to search   data. The form consists of:

Name

Description

Remark



List of registered  in  

Default: Total -> all s

 Method

List of  that available on  

Default: 



Dropdown option:

  • 
  • 
  • 
  • 
  • 
  • 
  • 

Acquire 

List of Acquire  name

Default: Total -> all s

Issuer 

List of Issuer  name

Default: Total -> all s

Trx Time

Transaction time in date and hour format



Time settings can be directly determined between today, 1 week, or 1 month

Default: today's date and 24 hour time interval

Card Number

 card number

Optional

Trx Amount(From)

Minimum (From)   limits

Optional

Trx Amount(To)

Maximum (To)   limits

Optional

TXID

Transaction ID

Optional

Search

Button to   keywords entered by   to search for data

Data search results will be displayed  Search Result 

Excel

Button to   keywords entered by   for  file to be ed

The file format will be ed in Excel format

The Search Result  displays  detail of each  data .  can view detailed  related to   through  hyperlink. On this table part, there are additional column other than data origin from  Search Option.

Name

Description

Remark

Fail Amount

Failed amount nominal on  



Fail Message

Message reason   failed





Tutorial



Search Transaction Data

Here’s guidance for searching  data.

  1. Open sidebar.
  2.   Transaction .
  3.   Fail Transaction .
  4.   search term in  Search Option .
  5.   Search  to performs data searching .
  6. The searched data will appear in  Search Result .



Download Transaction Data

Here’s guidance for ing  data.

  1. Open sidebar.
  2.   Transaction .
  3.   Fail Transaction .
  4.   search term in  Search Option .
  5.   Excel  to  data in Excel format.
  6. The searched data will  automatically.



See also

  Transaction Data  to find out how to check  data.

  Noti History  to find out how to check notification history.