Merchant Back Office
Transaction
Fail Transaction
19 min
fail transaction this {{sub menu}} assists {{merchant}} to check data from all {{transaction}} {{process}} this {{sub menu}} {{page}} divides into 2 {{section}} s; search option and search result the search option {{section}} is a form {{section}} used to input the search criteria of {{transaction}} data all fields on {{the}} form are optional however, {{the}} search results are dependent on {{the}} chosen {{paymethod}} there are 7 options for {{paymethod}} s; which are {{cc}} , {{directdebit}} , {{ewallet}} , {{payloan}} , {{payout}} , {{qris}} and {{gpn}} {{merchant}} s can perform data searches to appear on {{the}} search result {{section}} or {{download}} data in excel format the search result {{section}} is a {{section}} that displays data search results based on {{the}} inputted criteria from {{the}} search option {{section}} data from this {{section}} will appear after {{the}} {{merchant}} confirms {{the}} data searching {{process}} by pressing {{the}} search {{button}} the search results are displayed differently based on {{the}} chosen {{paymethod}} from {{the}} search option {{section}} credit card the search option {{section}} in {{the}} payment method credit card contains a specific search form which specifically used to search for {{cc}} {{transaction}} data the form consists of name description remark {{merchant}} list of registered {{merchant}} in {{nicepay}} {{system}} default total > all {{merchant}} s {{paymentproduct}} method list of {{paymethod}} that available on {{nicepay}} {{system}} default {{cc}} dropdown option {{cc}} {{directdebit}} {{ewallet}} {{payloan}} {{payout}} {{qris}} {{gpn}} acquire {{bank}} list of acquire {{bank}} name default total > all {{bank}} s dropdown option total mandiri bni bca maybank issuer {{bank}} list of issuer {{bank}} name default total > all {{bank}} s dropdown option total anz, bca, bni, bri, citibank, danamon, hsbc, maybank, mega, mandiri, permata, stanchart, uob, shinhan id other trx time transaction time in date and hour format default today's date and 24 hour time interval trx time (within) transaction time interval time settings can be directly determined between today, 1 week, or 1 month default today card number {{customer}} card number optional trx amount transaction {{balance}} optional rrn optional txid id {{transaction}} optional search button to {{process}} {{the}} keywords entered by {{the}} {{merchant}} to search for data data search results will be displayed on search result {{section}} excel button to {{process}} {{the}} keywords entered by {{the}} {{merchant}} for {{the}} file to be {{download}} ed the file format will be {{download}} ed in excel format the search result {{section}} displays {{the}} detail of each {{merchant}} data {{transaction}} {{merchant}} can view detailed {{information}} related to the {{merchant}} through {{the}} hyperlink on this table part, there are additional column other than data origin from {{the}} search option name description remark fail amount failed amount nominal on {{the}} {{transaction}} installment on going installment time on {{the}} {{transaction}} fail message message reason {{the}} {{transaction}} failed direct debit the search option {{section}} in {{the}} payment method direct debit contains a specific search form specifically used to search {{directdebit}} {{transaction}} data the form consists of name description remark {{merchant}} list of registered {{merchant}} in {{nicepay}} {{system}} default total > all {{merchant}} s {{paymentproduct}} method list of {{paymethod}} that available on {{nicepay}} {{system}} default {{directdebit}} dropdown option {{cc}} {{directdebit}} {{ewallet}} {{payloan}} {{payout}} {{qris}} {{gpn}} {{mitra}} name {{partner}} 's name that performs {{the}} {{transaction}} optional trx time transaction time in date and hour format time settings can be directly determined between today, 1 week, or 1 month default today's date and 24 hour time interval trx amount(from) minimum (from) {{transaction}} {{balance}} limits optional trx amount(to) m aximum (to) {{transaction}} {{balance}} limits optional txid id {{transaction}} optional search button to {{process}} {{the}} keywords entered by {{the}} {{merchant}} to search for data data search results will be displayed in {{the}} search result {{section}} excel button to {{process}} {{the}} keywords entered by {{the}} {{merchant}} for {{the}} file to be {{download}} ed the file format will be {{download}} ed in excel format the search result {{section}} displays {{the}} detail of each {{merchant}} data {{transaction}} {{merchant}} can view detailed {{information}} related to {{the}} {{merchant}} through {{the}} hyperlink on this table part, there are additional column other than data origin from {{the}} search option name description remark fail amount failed amount nominal on {{the}} {{transaction}} fail message message reason {{the}} {{transaction}} failed e wallet the search option {{section}} in {{the}} payment method e wallet contains of {{the}} specific search form specifically used to search {{ewallet}} {{transaction}} data the form consists of name description remark {{merchant}} list of registered {{merchant}} in {{nicepay}} {{system}} default total > all {{merchant}} s {{paymentproduct}} method list of {{paymethod}} that available on {{nicepay}} {{system}} default {{ewallet}} dropdown option {{cc}} {{directdebit}} {{ewallet}} {{payloan}} {{payout}} {{qris}} {{gpn}} {{mitra}} name {{partner}} name that performs {{transaction}} optional trx time transaction time in date and hour format time settings can be directly determined between today, 1 week, or 1 month default today's date and 24 hour time interval trx amount(from) minimum (from) {{transaction}} {{balance}} limits optional trx amount(to) maximum (to) {{transaction}} {{balance}} limits optional txid transaction id optional search button to {{process}} {{the}} keywords entered by {{the}} {{merchant}} to search for data data search results will be displayed in {{the}} search result {{section}} excel button to {{process}} {{the}} keywords entered by {{the}} {{merchant}} for {{the}} file to be {{download}} ed the file format will be {{download}} ed in excel format the search result {{section}} displays {{the}} detail of each {{merchant}} data {{transaction}} {{merchant}} can view detailed {{information}} related to {{the}} {{merchant}} through {{the}} hyperlink on this table part, there are additional column other than data origin from {{the}} search option name description remark billing phone telephone number to proceed {{the}} bill fail amount failed amount nominal on {{the}} {{transaction}} fail message message reason {{the}} {{transaction}} failed payloan the search option {{section}} on payment method payloan contains a specific search form which specifically use to search for {{payloan}} {{transaction}} data the form consists of name description remark {{merchant}} list of registered {{merchant}} in {{nicepay}} {{system}} default total > all {{merchant}} {{paymentproduct}} method list of {{paymethod}} that available on {{nicepay}} {{system}} default {{payloan}} dropdown option {{cc}} {{directdebit}} {{ewallet}} {{payloan}} {{payout}} {{qris}} {{gpn}} {{mitra}} name {{partner}} name that performs {{transaction}} optional trx time transaction time in date and hour format time settings can be directly determined between today, 1 week, or 1 month default today's date and 24 hour time interval trx amount(from) minimum (from) {{transaction}} {{balance}} limits optional trx amount(to) maximum (to) {{transaction}} {{balance}} limits optional txid id {{transaction}} optional search button to {{process}} {{the}} keywords entered by {{the}} {{merchant}} to search for data data search results will be displayed in {{the}} search result {{section}} excel button to {{process}} {{the}} keywords entered by {{the}} {{merchant}} for {{the}} file to be {{download}} ed the file format will be {{download}} ed in excel format the search result {{section}} displays {{the}} detail of each {{merchant}} data {{transaction}} {{merchant}} can view detailed {{information}} related to {{the}} {{merchant}} through {{the}} hyperlink on this table part, there are additional column other than data origin from {{the}} search option name description remark fail amount failed amount nominal on {{the}} {{transaction}} fail message message reason {{the}} {{transaction}} failed payout the search option {{section}} in {{the}} payment method payout consists of {{the}} specific search form which specifically used to search {{payout}} {{transaction}} data the form consists of name description remark {{merchant}} list of registered {{merchant}} in {{nicepay}} {{system}} default total > all {{merchant}} s {{paymentproduct}} method list of {{paymethod}} that available on {{nicepay}} {{system}} default {{payout}} isi dropdown {{cc}} {{directdebit}} {{ewallet}} {{payloan}} {{payout}} {{qris}} {{gpn}} {{bank}} name list of {{bank}} name default total > all {{bank}} s trx time transaction time in date and hour format time settings can be directly determined between today, 1 week, or 1 month default today's date and 24 hour time interval trx amount(from) minimum (from) {{transaction}} {{balance}} limits optional trx amount(to) maximum (to) {{transaction}} {{balance}} limits optional txid id {{transaction}} optional search button to {{process}} {{the}} keywords entered by {{the}} {{merchant}} to search for data data search results will be displayed in {{the}} search result {{section}} excel button to {{process}} {{the}} keywords entered by {{the}} {{merchant}} for {{the}} file to be {{download}} ed the file format will be {{download}} ed in excel format the search result {{section}} displays {{the}} detail of each {{merchant}} data {{transaction}} {{merchant}} can view detailed {{information}} related to {{the}} {{merchant}} through {{the}} hyperlink on this table part, there are additional column other than data origin from {{the}} search option name description remark billing phone telephone number to proceed {{the}} bill fail amount failed amount nominal on {{the}} {{transaction}} fail message message reason {{the}} {{transaction}} failed qris the search option {{section}} in {{the}} payment method qris contains a specific search form specifically used to search {{qris}} {{transaction}} data the form consists of name description remark {{merchant}} list of registered {{merchant}} in {{nicepay}} {{system}} default total > all {{merchant}} s {{paymentproduct}} method list of {{paymethod}} that available on {{nicepay}} {{system}} default {{qris}} isi dropdown {{cc}} {{directdebit}} {{ewallet}} {{payloan}} {{payout}} {{qris}} {{gpn}} {{mitra}} name {{partner}} 's name that performs {{transaction}} optional trx time transaction time in date and hour format time settings can be directly determined between today, 1 week, or 1 month default today's date and 24 hour time interval trx amount(from) minimum (from) {{transaction}} {{balance}} limits optional trx amount(to) maximum (to) {{transaction}} {{balance}} limits optional txid transaction id optional search button to {{process}} {{the}} keywords entered by {{the}} {{merchant}} to search for data data search results will be displayed in {{the}} search result {{section}} excel button to {{process}} {{the}} keywords entered by {{the}} {{merchant}} for {{the}} file to be {{download}} ed the file format will be {{download}} ed in excel format the search result {{section}} displays {{the}} detail of each {{merchant}} data {{transaction}} {{merchant}} can view detailed {{information}} related to {{the}} {{merchant}} through {{the}} hyperlink on this table part, there are additional column other than data origin from {{the}} search option name description remark billing phone telephone number to proceed {{the}} bill fail amount failed amount nominal on {{the}} {{transaction}} fail message message reason {{the}} {{transaction}} failed gpn the search option {{section}} in {{the}} payment method gpn contains a specific search form specifically used to search {{gpn}} {{transaction}} data the form consists of name description remark {{merchant}} list of registered {{merchant}} in {{nicepay}} {{system}} default total > all {{merchant}} s {{paymentproduct}} method list of {{paymethod}} that available on {{nicepay}} {{system}} default {{gpn}} dropdown option {{cc}} {{directdebit}} {{ewallet}} {{payloan}} {{payout}} {{qris}} {{gpn}} acquire {{bank}} list of acquire {{bank}} name default total > all {{bank}} s issuer {{bank}} list of issuer {{bank}} name default total > all {{bank}} s trx time transaction time in date and hour format time settings can be directly determined between today, 1 week, or 1 month default today's date and 24 hour time interval card number {{customer}} card number optional trx amount(from) minimum (from) {{transaction}} {{balance}} limits optional trx amount(to) maximum (to) {{transaction}} {{balance}} limits optional txid transaction id optional search button to {{process}} {{the}} keywords entered by {{the}} {{merchant}} to search for data data search results will be displayed {{the}} search result {{section}} excel button to {{process}} {{the}} keywords entered by {{the}} {{merchant}} for {{the}} file to be {{download}} ed the file format will be {{download}} ed in excel format the search result {{section}} displays {{the}} detail of each {{merchant}} data {{transaction}} {{merchant}} can view detailed {{information}} related to {{the}} {{merchant}} through {{the}} hyperlink on this table part, there are additional column other than data origin from {{the}} search option name description remark fail amount failed amount nominal on {{the}} {{transaction}} fail message message reason {{the}} {{transaction}} failed tutorial search transaction data here’s guidance for searching {{transaction}} data open sidebar {{select}} {{the}} transaction {{menu}} {{select}} {{the}} fail transaction {{sub menu}} {{input}} {{the}} search term in {{the}} search option {{section}} {{press}} {{the}} search {{button}} to performs data searching {{process}} the searched data will appear in {{the}} search result {{section}} download transaction data here’s guidance for {{download}} ing {{transaction}} data open sidebar {{select}} {{the}} transaction {{menu}} {{select}} {{the}} fail transaction {{sub menu}} {{input}} {{the}} search term in {{the}} search option {{section}} {{press}} {{the}} excel {{button}} to {{download}} data in excel format the searched data will {{download}} automatically see also {{visit}} {{the}} docid\ zrk8rit bqhvjtchyi31m {{page}} to find out how to check {{transaction}} data {{visit}} {{the}} docid\ a obmg0t2hvq8sdc5si0h {{page}} to find out how to check notification history