Payment
Direct Debit

Direct Debit Transaction Settlement

6min

Settlement



The  of completing a  between   and   that proceeds after   makes an   to   using   . This  aims to provide  to   regarding  income received by bookkeeping, whether  nominal  received is similar to  nominal recorded at  .

Sometimes, Merchants experience a void or refund  which makes    unsuccessful.



Void



Transaction cancellation can be submitted if   has made a full  (full amount) which has been successful and hasn't gone through   .



Refund



Refund is a  of repayment funds that occurs within  agreement from  and  without having any dispute between both parties.

Full Refund

Refund of all funds allows Customers to request a refund for all purchases from  shopping list at   and accommodates   to be able to refund   according to  nominal amount submitted.

Partial Refund

Partial Refunds allow Customers to apply for refunds for particular items from  shopping list at Merchants and accommodate Merchants to be able to make refunds to Customers according to  nominal amount submitted.

Refund Process

Refund Process
Refund Process

  1. The  requests a refund application to  .
  2. The  requests a refund application to  .
  3.  requests a refund to  Acquiring party.
  4. The Acquiring party requests a refund to  Issuing party.
  5. The Issuing party returns  funds to  .
  6. The Issuing party changes  amount to be paid on  .



See also

  Direct Debit Rules and Limitation  to find out  specific provision of  .

  Direct Debit FAQ  if you want to find out frequently asked questions related to .