Payment
Direct Debit

Direct Debit Transaction Settlement

6min

Settlement



The of completing a between and that proceeds after makes an to using . This aims to provide to regarding income received by bookkeeping, whether nominal received is similar to nominal recorded at .

Sometimes, Merchants experience a void or refund which makes unsuccessful.



Void



Transaction cancellation can be submitted if has made a full (full amount) which has been successful and hasn't gone through .



Refund



Refund is a of repayment funds that occurs within agreement from and without having any dispute between both parties.

Full Refund

Refund of all funds allows Customers to request a refund for all purchases from shopping list at and accommodates to be able to refund according to nominal amount submitted.

Partial Refund

Partial Refunds allow Customers to apply for refunds for particular items from shopping list at Merchants and accommodate Merchants to be able to make refunds to Customers according to nominal amount submitted.

Refund Process

Refund Process
Refund Process

  1. The requests a refund application to .
  2. The requests a refund application to .
  3.  requests a refund to Acquiring party.
  4. The Acquiring party requests a refund to Issuing party.
  5. The Issuing party returns funds to .
  6. The Issuing party changes amount to be paid on .



See also

 Direct Debit Rules and Limitation to find out specific provision of .

 Direct Debit FAQ if you want to find out frequently asked questions related to .