Direct Debit FAQ

how if i want to transact using direct debit but don't have partner's account that works with nicepay? {{customer}} s must create an account first at {{the}} {{partner}} 's application you will be using because after {{proceed}} ing {{the}} {{checkout}} {{process}} , {{the}} {{customer}} will receives a push {{notification}} on {{the}} {{partner}} 's application to complete {{the}} {{transaction}} why can transactions using direct debit fail? connection time out occurs got primary error at {{bank}} inputting incorrect cashtag how does merchant check transactions that have successfully been paid by direct debit? {{merchant}} s can view {{transaction}} history within a certain period through {{the}} merchant back office docid\ s2zo71iysoasepjtevvn7 at transaction data docid\ zrk8rit bqhvjtchyi31m {{menu}} to check all {{transaction}} data, or fail transaction docid 80blnxz5ufod5tu7wd7ea {{menu}} to check failed {{transaction}} data is there a refund process at the merchant back office for payments through direct debit? {{nicepay}} merchant back office docid\ s2zo71iysoasepjtevvn7 does not provide a refund {{process}} for {{payment}} s with {{directdebit}} {{customer}} s can do {{the}} refund {{process}} manually through {{the}} relevant {{partner}} {{customer}} s can carry out {{the}} refund {{process}} by contacting {{the}} {{merchant}} or related {{partner}} s to carry out {{the}} refund {{process}} why customer still does not receive refund? {{nicepay}} refund {{service}} s hour following {{the}} time {{service}} s that have been specified by {{partner}} ( direct debit transaction settlement docid\ wlyn9y1bl0pnhhtniwhn1 ) if {{the}} {{customer}} still doesn't receive {{the}} refund after {{the}} terms of time decided, please contact {{the}} related {{partner}} why can the refund process fail? refund submission rejected by {{partner}} refund submission doesn't appropriate with {{the}} {{merchant}} / {{partner}} 's terms what is meant by settlement? {{settlement}} is {{the}} {{process}} of recording a {{transaction}} of transferring {{transaction}} funds from a financial institution ( {{bank}} or {{nicepay}} ) to an individual or company that refers to as a {{merchant}} {{please}} visit {{the}} settlement process docid 33usinprk5sroj2thctpa {{page}} for further {{information}} how long does it take to complete the direct debit settlement process? {{please}} visit {{the}} settlement process docid 33usinprk5sroj2thctpa {{page}} for further {{information}}