In principle, all kinds of categories can using  as long as it isn't prohibited by applicable Law, Regulator, , or Principal (for example: Visa and Mastercard,  Indonesia, OJK (Otoritas Jasa Keuangan), and many others). We follow  set standard from those sides for  convenience of your  and transactions with your Customers.

Other than comprehensive features and affordable costs, we are highly committed to prioritizing  that can be dependable, friendly, and ready to serve  complaints by giving responses and fast . We also had staff representatives from IT, Business, and Operational assigned to exclusive for each  to communicate if there is trouble, request, or any other things to facilitate   operational .

In terms of  security,  also has a  and special team to detect Fraud potential that can minimize the loss potential on your . Enjoy  best experience using    .

Of course, we provide collaboration facility as an  that   registration will be registered to   through our intermediary, so   /transfer of funds will be paid through  to   after   performs  /.

For this type of cooperation, we only need several documents and further verification to assists Merchants start accepting online payments.

Our company had helped many Merchants throughout , even  world. Our  scope is not only concentrated in Jakarta or Java island.  contact our Marketing team for further information.

It all depends on  completeness document received. Usually,   takes 14 (fourteen) to 30 (thirty) workdays from  request, , and  until   can perform   on  .



  will receive  funds from  while   will receive  funds from  or  .

If   model used by   is   type,  transaction funds will go directly to  's  account after   is successfully paid.  will charge transaction fees (and ) to   include deduct other  funds (if any) sent by  to  . If   model used by   is   type, then  will represent   in   .  funds will be received by   from  and already deducted from fees (and ) by  and the funds become  's full rights.

Sending  fund depends on  . Usually executed on  working day.

Further detail  could be accessed from  .

All Banks can be used.  waives  cost of sending  funds if  chosen  are:

Reversal payment usually occur for   method. This occur because the VA   is successfully with the following condition:

For    type, where  account legally connects directly to   and receive  fund straight from , n if there are any refund, it is commonly deducted automatically from   side.

However, for    type, where  ID registered through , then   team will send a  to  with  fund deduction to   according to  agreement agreed by both parties.

There is a difference in  time needed to refund money to s after  Refund  . The Refund time during  Refund  depends on   chosen during  .

It will send together with   fund.  check  question regarding   detail check for   fund that was received on  day by .

No, there isn't.  isn't charged an additional fee on Refund transactions.



 is one of   services with standard security and an up-to-date Fraud prevention . We also implemented some detection techniques for Fraud  prevention supported by FDS (Fraud Detection System) and  Risk Management team to ensure  security and convenience of s through .

As the   provider,  owns data  security certification PCI DSS (Payment Card Industry - Data Security Standard) level 1, which is  highest level of data  security standard for s, cardholders of s, ATMs, Debit, even e-money. This certificate proves that  commits and complies with  standard security of  card processing ecosystem and includes  devices in it.

Here are the useful steps  can do:

Dispute is  common thing happen in online transactions using . It happens because online transactions are done without physical verification activity to view  authenticity of  . So,   allows a mediation  between  cardholder and   to prove whether both sides have trading activities properly. Therefore, if  receives a dispute report, here is  following steps need to be done:

Chargeback happens if  Principal where Visa or Mastercard state all document given by  can't support  dispute done by  cardholder.

If there is a Chargeback,   must pay or return a  amount disclaiming to   holder. However, in this case, there is no additional fee charged by  to  .



 visit Payment Link  to know further  about .



s can save time because  purchase is made at  same time as  , besides that  price for a personal accident insurance  policy is relatively cheap at IDR 1,000 and protection is up to 30 days.  and Qoala are committed to providing new innovations in order to increase  satisfaction and as added value for users and on  other hand expand access to insurance that suits people's needs.

The claim submission and   will be carried out within a maximum of 30 working days from  time  insurance is purchased and ed from  time  claim documents are complete.

The maximum limit for submitting or reporting claims is 15 working days from  date of  accident or incident.

If   already buy insurance premi, that money can not be refund.