NICEPAY API

FAQ NICEPAY API

15min

General

What is a callBack URL?

CallBack URL is a redirection URL that owned by , will redirect users to callbackUrl and pass some s after ing success/failed.



What is a dbprocess URL?

dbprocess URL is a URL owned by (webhook) for receiving and ing s from Server.



Can Merchants check payment status?

Yes, provides Status Inquiry to check .

 check following s for more .



What is the difference between Checkout API and Payment API?

 is an that has a feature that makes it easier for s to integrate s with .

 is an that authorizes s to create their so that s can make custom s.



Can merchants use the Merchant ID and Merchant Key already provided to execute testing on Live Environment?

Yes, provided ID and Key by can be used to conduct trials on Live Environment.



What should Merchant do if a Customer Payment has been rejected?

  1. s can check number, expiration time, and amount.
  2. The compares this with proof of (Invoice).
    • If comparison results match and is canceled, then please use another . Example: The initially made s using an ATM, then was rejected. Then the must use other options such as Mobile ing. If payment still fails, please contact NICEPAY customer service.



What to do if the Customer has successfully paid for a transaction but has not received a confirmation e-mail? (only Merchants who received confirmation e-mails)

Generally, will receive a confirmation e-mail within a maximum of 5 minutes. If didn't receive any confirmation e-mail within 5 minutes, please send an e-mail to along with proof of .



Why don't Merchants get push notifications?

  •  gives incompatible response such as 404 (URL Not Found), 500 (Internal Server Error), or 403 (Forbidden).
  • Don't insert value or insert inaccurate value on dbProcessUrl .
  •  server couldn't be hit because of firewall on side.



API SNAP BI



Is the signature creation process similar to the ASPI explanation? Which is using a symmetric key?

 visit SNAP API Testing for further .



How to submit the Public Key from Merchant to NICEPAY team?




Where credentials like client ID, client secret / symmetric key, and merchant key can be seen on the Merchant Management System?

Until now, related can't be seen on that portal, but sent through e-mail by team.



How to get the additional access for Merchant Management System NICEPAY?





Updated 02 Oct 2024
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