NICEPAY API

FAQ NICEPAY API

15min

General

What is a callBack URL?

CallBack URL is a redirection URL that owned by ,  will redirect users to callbackUrl and pass some s after  ing success/failed.



What is a dbprocess URL?

dbprocess URL is a URL owned by  (webhook) for receiving and ing s from  Server.



Can Merchants check payment status?

Yes,  provides Status Inquiry  to check  .

 check  following s for more .



What is the difference between Checkout API and Payment API?

  is an  that has a   feature that makes it easier for s to integrate  s with .

  is an  that authorizes s to create their   so that s can make custom  s.



Can merchants use the Merchant ID and Merchant Key already provided to execute testing on Live Environment?

Yes, provided  ID and  Key by  can be used to conduct trials on  Live Environment.



What should Merchant do if a Customer Payment has been rejected?

  1. s can check   number,  expiration time, and  amount.
  2. The  compares this  with proof of  (Invoice).
    • If  comparison results match and   is canceled, then please use another  . Example: The  initially made s using an ATM, then was rejected. Then the  must use other   options such as Mobile ing. If payment still fails, please contact NICEPAY customer service.



What to do if the Customer has successfully paid for a transaction but has not received a confirmation e-mail? (only Merchants who received confirmation e-mails)

Generally,   will receive a confirmation e-mail within a maximum of 5 minutes. If   didn't receive any confirmation e-mail within 5 minutes, please send an e-mail to  along with proof of .



Why don't Merchants get push notifications?

  •  gives incompatible response such as 404 (URL Not Found), 500 (Internal Server Error), or 403 (Forbidden).
  • Don't insert value or insert inaccurate value on dbProcessUrl  .
  •  server couldn't be hit because of  firewall on  side.



API SNAP BI



Is the signature creation process similar to the ASPI explanation? Which is using a symmetric key?

 visit  SNAP API Testing  for further .



How to submit the Public Key from Merchant to NICEPAY team?

ℹ️ Merchant can submit related public key to related IT NICEPAY team.



Where credentials like client ID, client secret / symmetric key, and merchant key can be seen on the Merchant Management System?

Until now, related  can't be seen on that portal, but sent through e-mail by   team.



How to get the additional access for Merchant Management System NICEPAY?

ℹ️ Please contact NICEPAY Customer Service for further information.

Updated 02 Oct 2024
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