FAQ NICEPAY API

general what is a callback url? callback url is a redirection url that owned by {{merchant}} , {{nicepay}} will redirect users to callbackurl and pass some {{parameter}} s after {{payment}} {{process}} ing success/failed what is a dbprocess url? dbprocess url is a url owned by {{merchant}} (webhook) for receiving and {{process}} ing {{notification}} s from {{nicepay}} server can merchants check payment status? yes, {{nicepay}} provides status inquiry {{api}} to check {{payment}} {{status}} {{please}} check {{the}} following {{page}} s for more {{information}} status inquiry api checkout docid 7thqvphz6emwezw5 d4an status inquiry api credit card docid\ fc bkdwkevwf2h9usoc8k status inquiry api virtual account docid\ itcm3ihd d5tjo3i0zjen status inquiry api convenience store docid 79r7v9ynenetfidqqvmkk status inquiry api direct debit docid\ b6ctfh0si5ntzuljbwtnd status inquiry api e wallet docid\ tegpdwiwlqpwiik9vv3r4 status inquiry api payloan docid\ ikbnpmy56gww3hk0v3emu status inquiry api gpn docid\ z6mz313pnsr5weunylyta status inquiry api qris docid\ i34g2mhsezzv2y4d1bj7y what is the difference between checkout api and payment api? {{checkoutproduct}} {{api}} is an {{api}} that has a {{payment}} {{page}} feature that makes it easier for {{merchant}} s to integrate {{payment}} {{system}} s with {{nicepay}} {{paymentproduct}} {{api}} is an {{api}} that authorizes {{merchant}} s to create their {{payment}} {{page}} so that {{merchant}} s can make custom {{payment}} {{page}} s can merchants use the merchant id and merchant key already provided to execute testing on live environment? yes, provided {{merchant}} id and {{merchant}} key by {{nicepay}} can be used to conduct trials on {{the}} live environment what should merchant do if a customer payment has been rejected? {{merchant}} s can check {{the}} {{va}} number, {{payment}} expiration time, and {{payment}} amount the {{merchant}} compares this {{information}} with proof of {{payment}} (invoice) if {{the}} comparison results match and {{the}} {{payment}} is canceled, then please use another {{payment}} {{service}} example the {{customer}} initially made {{payment}} s using an atm, then was rejected then the {{customer}} must use other {{payment}} {{service}} options such as mobile {{bank}} ing if payment still fails, please contact nicepay customer service what to do if the customer has successfully paid for a transaction but has not received a confirmation e mail? (only merchants who received confirmation e mails) generally, {{the}} {{customer}} will receive a confirmation e mail within a maximum of 5 minutes if {{the}} {{customer}} didn't receive any confirmation e mail within 5 minutes, please send an e mail to {{cs}} along with proof of {{payment}} why don't merchants get push notifications? {{merchant}} gives incompatible response such as 404 (url not found ), 500 ( internal server error ), or 403 ( forbidden ) don't insert value or insert inaccurate value on dbprocessurl {{parameter}} {{merchant}} server couldn't be hit because of {{the}} firewall on {{merchant}} side api snap bi is the signature creation process similar to the aspi explanation? which is using a symmetric key? {{please}} visit {{the}} snap api testing docid\ eud5ctzjice8g2cpwjn z {{page}} for further {{information}} how to submit the public key from merchant to nicepay team? where credentials like client id, client secret / symmetric key, and merchant key can be seen on the merchant management system? until now, related {{information}} can't be seen on that portal, but sent through e mail by {{the}} {{nicepay}} team how to get the additional access for merchant management system nicepay?