Payment
GPN

GPN Transaction Settlement

8min

Settlement



The

 of completing a
 between

 and

 proceeds after

 makes an

 to

 using a card bearing

 logo. This
 aims to provide
 to

 regarding
 income received by bookkeeping, whether
 nominal
 received is similar to
 nominal recorded at

.

Sometimes, Merchants experience a Void or Refund

 that makes


 unsuccessful.



Void



Transaction cancellation can be submitted if


 has made a full
 (full amount) which has been successful and hasn't been through


.



Refund



Refund is a

 of repayment of funds that occurs with
 agreement between
 and
 without any dispute between both parties. There are 2 types of Refund, which are:

Full Refund

Refund of all funds allows Customers to requests a refund for all purchases from

 shopping list at

 and accommodates

 to refund

 according to
 nominal amount submitted.

Partial Refund

Partial Refunds allows Customers to requests a refund for particular items from

 shopping list at

 and accommodates

 to refund

 according to
 nominal amount submitted.

Refund Process

Refund Proces
Refund Proces

  1. The
         requests a refund application to
    
        .
  2. The
         requests a refund application to
    
        .
  3. 
         requests a refund to
         Acquiring party.
  4. The Acquiring party requests a refund to
         Issuing party.
  5. The Issuing party returns
         funds to
    
        .
  6. The Issuing party changes
         amount to be paid on
    
        .



Issuer Bank List



BANK

VOID

Manual Refund

BNI

❌

✅

BTN

✅

✅



See also




 GPN Business Model & Fee
 to find out

 model and how much fee is issued to use

.




 GPN Rule and Limitation
 to find out
 specific provision of

.




 GPN Glossary
 to find out
 particular term used on
.




 GPN FAQ
 if you want to find out frequently asked questions related to
.



Updated 27 Aug 2024
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