Login

Merchants who can access the MMS (Merchant Management System) Back Office page are only those who have registered with the NICEPAY system. Merchants will get a specific ID and Password to use the Back Office MMS service. Please access the button below to visit the MMS page.
Merchant Managemetn System Access
Merchants who are logging in for the first time will be advised to change their password.

Here are the steps to access MMS (Merchant Management System):
- The MMS login page will be displayed immediately.
- Input UserID.
- Input Password.
- Click the Login button.
- Merchants who are logging in for the first time will have a pop-up to change their password.
- The MMS login page will direct to Dashboard menu.
Please visit the Register as Merchant page for further information related to Username and Password.
Account Rules and Security
To maximize the security of your Back Office account, several rules that need to be attention:
- Automatic expired timeout session, having your account automatically logged out after 15 minutes of inactivity.
- The account will be locked if the e-mail and password are entered incorrectly 5 times. If this happens, please following the change password guidance on Change Password Tutorial part.
- Password update requests occur every 90 days.
- The password must consist of uppercase, lowercase, and symbol characters with a minimum of 12 characters.
Change Password Tutorial
Through Merchant Management System

Here's guidance to change password from MMS (Merchant Management System) setting:
- Enter the Dashboard page.
- Press the Setting button on the top-right corner side.
- Select Change Password menu.
- Input the avaiable pop-up form.
- Press the Save button to save the changes. Otherwise, press Cancel button to abort the process.

Through Login Page

Here's guidance to change password from (Merchant Management System) login page:
- Press the By Previous Password button.
- Forgot Password pop-up form will appear.
- Input email, username and one from 5 last password.
- Press Request button to proceed the password changes process. Otherwise, press Cancel button to abort the request process.
- If the credential data is match, then Reset Password Has Success. Please check your E-mail pop-up alert will appear on the screen. Afterward, please follow the guide which send through the registered email.
- If the credential data isn't match, then Check Your Username, Email and Old Password pop-up alert will appear on the screen.
Through User ID Sub-menu Page
Please visit Profile > User ID > Reset Password part for further information.
See also
Visit the Merchant Back Office page to learn about the platform prepared by NICEPAY.
Visit the Dashboard page to learn the particular menu for real-time monitoring transaction.
Visit the Profile page to learn the particular menu for setting Merchant and User data.
Visit the Notice & Help page to find out the particular menu for announcement and assistance.