Contact CS

the contact customer service {{sub menu}} used to view {{the}} list of created question, question history alongside its answer in this {{menu}} , you can register new questions and will be answered later by {{nicepay}} team systematically there are 3 {{section}} s on contact cs {{page}} ; search option , search result and registrasi the search option {{section}} is a form {{section}} used to input {{the}} search criteria the search result {{section}} displays data search results based on {{the}} inputted criteria the registrasi {{section}} is {{section}} to register {{the}} filed question contact customer service the search option {{section}} consists of {{the}} search form used to search all data the form consists of name description remark inquiry type frequently asked question type default total > all inquiry type dropdown option total terminate {{paymentproduct}} {{settlement}} it other title question title topic search button to search data based on {{the}} inputted keyword register button to navigate user to register new question the search result {{section}} displays data search results based on {{the}} keyword inputted in {{the}} search option {{section}} this {{section}} contains list of questions and answers history the list of questions topics used to search for specific questions is available in {{the}} title column view the view {{section}} contains detail of questions data along with it's reply from {{nicepay}} cs the form consists of name description remark mid id {{merchant}} inquiry type queue id number of inquiry type default total dropdown list total terminate {{paymentproduct}} {{settlement}} it other title title from requested topic information content from {{the}} questioned {{information}} topic answer answer from {{the}} requested topic requester question sender registra tion {{merchant}} can file questions by registering {{the}} question beforehand {{press}} {{the}} save {{button}} to send {{the}} file on {{the}} {{sms}} internal {{system}} and question will automatically appear on {{the}} queue after pressing {{the}} save {{button}} , {{the}} display will seem like {{the}} picture below tutorial search question data here’s guidance for searching question list open sidebar {{select}} {{the}} notice & help {{menu}} {{select}} {{the}} contact cs {{sub menu}} {{input}} {{the}} search term in {{the}} search option {{section}} you can search based on custom inquiry type and title , or; {{press}} {{the}} search {{button}} to perform {{the}} data searching {{process}} the searched data will appear in {{the}} search result {{section}} register questions to cs here’s guidance for registering questions to cs open sidebar {{select}} {{the}} notice & help {{menu}} {{select}} {{the}} contact cs {{sub menu}} {{click}} {{the}} registration {{button}} fill out {{the}} form in {{the}} regist {{section}} that appears above {{the}} search option {{section}} {{click}} {{the}} save {{button}} to send {{the}} question the saved form will be sent automatically to {{nicepay}} cs for further notice see also {{visit}} {{the}} notice {{page}} to find out how to read {{the}} announcement {{visit}} {{the}} faq {{page}} to find out how to search answer for {{the}} general question