Contact CS
![Contact Customer Service Contact Customer Service](https://images.archbee.com/ZHvSjR5ZrsoxwKbJa3xmo/1QAV44Jjb_Z52jq83An1B_back-office-mms-31.png?format=webp)
The Contact Customer Service used to view list of created question, question history alongside its answer. In this , you can register new questions and will be answered later by team systematically.
There are 3 s on Contact CS ; Search Option, Search Result and Registrasi. The Search Option is a form used to input search criteria. The Search Result displays data search results based on inputted criteria. The Registrasi is to register filed question.
![Document image Document image](https://images.archbee.com/ZHvSjR5ZrsoxwKbJa3xmo/U7UHe19q16lZDqU2ni0EN_notice-and-help-contact-cs.png?format=webp)
The Search Result displays data search results based on keyword inputted in Search Option . This contains list of questions and answers history.
![Contact CS - Search Result Contact CS - Search Result](https://images.archbee.com/ZHvSjR5ZrsoxwKbJa3xmo/K4_23tZB5Ij6pkJE2wFF3_back-office-mms-2022-10-24t224152674.png?format=webp)
![Contact CS - Search Result - Title Contact CS - Search Result - Title](https://images.archbee.com/ZHvSjR5ZrsoxwKbJa3xmo/zLbOpnbYkbORsClS4Gke9_notice-and-help-contact-cs-search-result-1.png?format=webp)
![Contact CS - View Contact CS - View](https://images.archbee.com/ZHvSjR5ZrsoxwKbJa3xmo/veGUvphMoI3elyWh8ds-T_image.png?format=webp)
![Contact CS - Regist Contact CS - Regist](https://images.archbee.com/ZHvSjR5ZrsoxwKbJa3xmo/ikFAkUC46btSV41zVHiKe_image.png?format=webp)
can file questions by registering question beforehand. Save to send file on internal and question will automatically appear on queue. After pressing Save , display will seem like picture below.
![Contact CS - Search Result After Regist Contact CS - Search Result After Regist](https://images.archbee.com/ZHvSjR5ZrsoxwKbJa3xmo/APeM4eWUBR44k16VIusoX_image.png?format=webp)
![Contact CS - Search Result Contact CS - Search Result](https://images.archbee.com/ZHvSjR5ZrsoxwKbJa3xmo/5coBl9BsZqC6YfJjqKPma_back-office-mms-2022-10-25t102930021.png?format=webp)
Here’s guidance for searching question list.
- Open sidebar.
- You can search based on custom Inquiry Type and Title, or;
![Contact CS - Regist Contact CS - Regist](https://images.archbee.com/ZHvSjR5ZrsoxwKbJa3xmo/spiNJElK5EB5x7fPP52fP_image.png?format=webp)
Here’s guidance for registering questions to CS.
- Open sidebar.
Notice to find out how to read announcement.
FAQ to find out how to search answer for general question.