Contact CS
The Contact Customer Service used to view list of created question, question history alongside its answer. In this , you can register new questions and will be answered later by team systematically.
There are 3 s on Contact CS ; Search Option, Search Result and Registrasi. The Search Option is a form used to input search criteria. The Search Result displays data search results based on inputted criteria. The Registrasi is to register filed question.
The Search Result displays data search results based on keyword inputted in Search Option . This contains list of questions and answers history.
can file questions by registering question beforehand. Save to send file on internal and question will automatically appear on queue. After pressing Save , display will seem like picture below.
Here’s guidance for searching question list.
- Open sidebar.
- You can search based on custom Inquiry Type and Title, or;
Here’s guidance for registering questions to CS.
- Open sidebar.
Notice to find out how to read announcement.
FAQ to find out how to search answer for general question.