Merchant Back Office
Notice & Help

Notice

12min
Notice
Notice


The Notice assists to view history that include into incident, maintenance, and other announcement category.



Notice




The Notice divided into 2 s, Search Option and Search Result. The Search Option is a form used to input search criteria. There are 3 data types; Incident, Maintenance, and Notice. The Search Result to displays data search results based on inputted criteria.



Notice

Notice - Search Option - Type: Notice
Notice - Search Option - Type: Notice


The Search Option on Notice type consists of specific term form uses to search announcement history data. The form consists of:

Name

Description

Remark

Type

Notice type



Classification

Classification of Notice type

Default: Total -> all classification



Dropdown list:

  • Total
  • 0% Installment
  • Notice Network Error
  • Notice Maintenance
  • Event
  • Change/Add
  • Other

Title

Notice title



Time

Notice time creates in date and hour format. Time settings can be directly determined between today, 1 week, or 1 month

Default selection

Default setting: today's date and 24 hour time interval

Search

Button to keywords entered by to search for data

Data search results will be displayed in Search Result 

The Search Result on Notice type displays Notice data history on . can view detail from hyperlink in Title column.

Notice - Search Result - Type: Notice
Notice - Search Result - Type: Notice

Notice - View - Type: Notice
Notice - View - Type: Notice




Incident

Notice - Search Option - Type: Incide
Notice - Search Option - Type: Incide


The Search Option on Incident type consists of specific term form used to search problem history occurring on or had internal issues. The form consists of:

Name

Description

Remark

Type

Question type



Time

Incident time creates in date and hour format. Time settings can be directly determined between today, 1 week, or 1 month

Default selection

Default setting: today's date and 24 hour time interval

Search

Button to keywords entered by to search for data

Data search results will be displayed in Search Result 

The Search Result on Incident type displays Notice data history on . can view details related to from hyperlink in Title column.

Notice - Search Resu - Type: Incident
Notice - Search Resu - Type: Incident




Maintenance

Notice - Search Option - Type: Maint
Notice - Search Option - Type: Maint


The Search Option on Maintenance type consists of specific term form used to search repair history. The form consists of:

Name

Description

Remark

Type

Question type



Time

Maintenance time creates in date and hour format. Time settings can be directly determined between today, 1 week, or 1 month

Default selection

Default setting: today's date and 24 hour time interval

Search

Button to keywords entered by to search for data

Data search results will be displayed in Search Result section



Notice - Search Result - Type: Maintenance
Notice - Search Result - Type: Maintenance




Tutorial



Search Notice, Incident and Maintenance Data

Notice Data in Search Result
Notice Data in Search Result


Here’s guidance for searching Notice data.

  1.  Notice & Help .
  2.  Notice .
  3.  search term in Search Option .
  4.  Notice type wishes to be found also input other search criteria on form.
  5.  Search to perform data searching .
  6. The searched data will appear in Search Result .



View Notice Detail Information

View Detail Result
View Detail Result


Here’s guidance to search for Notice data.

  1. Open sidebar.
  2.  Notice & Help .
  3.  Notice .
  4.  search term in Search Option .
  5.  Notice type wishes to be found also input other search criteria on form.
  6.  Search to performs data searching .
  7. Searched data column will appear in Search Result .
  8.  hyperlink on data row inside Title column.
  9. The View will appear above Search Option .



See also

 FAQ to find out how to search answer for general question.

 Contact CS to find out how to contact CS.



Updated 16 May 2024
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