Merchant Back Office
Notice & Help
Contact CS
11 min
the contact customer service used to view list of created question, question history alongside its answer in this , you can register new questions and will be answered later by team systematically there are 3 s on contact cs ; search option , search result and registrasi the search option is a form used to input search criteria the search result displays data search results based on inputted criteria the registrasi is to register filed question contact customer service the search option consists of search form used to search all data the form consists of name description remark inquiry type frequently asked question type default total > all inquiry type dropdown option total terminate it other title question title topic search button to search data based on inputted keyword register button to navigate user to register new question the search result displays data search results based on keyword inputted in search option this contains list of questions and answers history the list of questions topics used to search for specific questions is available in title column view the view contains detail of questions data along with it's reply from cs the form consists of name description remark mid id inquiry type queue id number of inquiry type default total dropdown list total terminate it other title title from requested topic information content from questioned topic answer answer from requested topic requester question sender registra tion can file questions by registering question beforehand save to send file on internal and question will automatically appear on queue after pressing save , display will seem like picture below tutorial search question data here’s guidance for searching question list open sidebar notice & help contact cs search term in search option you can search based on custom inquiry type and title , or; search to perform data searching the searched data will appear in search result register questions to cs here’s guidance for registering questions to cs open sidebar notice & help contact cs registration fill out form in regist that appears above search option save to send question the saved form will be sent automatically to cs for further notice see also docid\ lfdh0goozjew84xvp7wiw to find out how to read announcement docid\ nnlbwvv1fvvo6o0qzsspy to find out how to search answer for general question