Payment
Virtual Account (VA)

VA Transaction Settlement

6min
learn further related to {{settlement}} transaction in business operation docid\ m7zt0r7lvzhfan0yhm9tt > settlement process docid 33usinprk5sroj2thctpa settlement va {{settlement}} {{process}} in va is different and depends on {{the}} chosen {{integration}} model there are 2 types of {{integration}} models to performs va {{settlement}} , such as {{aggregator}} and {{facilitator}} facilitator va {{settlement}} on {{facilitator}} model will settle from {{bank}} (as a {{facilitator}} ) to {{merchant}} 's {{bank}} account aggregator va {{settlement}} on {{aggregator}} model will credit {{nicepay}} 's {{bank}} account (as an {{aggregator}} ), then {{nicepay}} will settle {{the}} {{transaction}} {{process}} into {{merchant}} 's {{bank}} account va transaction cancellation transactions via {{the}} va method can't cancel like {{payment}} methods commonly to perform cancellation on a va {{transaction}} , your need to make {{the}} va number to be expired so, {{the}} va number will no longer be active and can't use to perform transactions anymore failed va transaction there are 2 scenarios that able to make your {{transaction}} failed when performing va {{payment}} {{process}} , which are expired va number but has been paid when {{the}} va number already expired, but {{bank}} still receives {{the}} money from your {{customer}} , {{the}} amount of {{the}} funds will give back to you as {{merchant}} then, this issue will complete between you and your {{customer}} there are no changes in {{the}} {{status}} of {{the}} {{transaction}} , which is still unpaid commonly, these things happen when {{nicepay}} performs va data reconciliation from {{the}} {{bank}} reversal va the {{transaction}} has been paid and recorded by {{the}} {{nicepay}} {{system}} , {{the}} {{bank}} {{system}} , and your side as a {{merchant}} however, all of a sudden {{bank}} abort {{the}} {{transaction}} because there is an error within {{the}} {{system}} or a timeout happens so, {{the}} amount that has been paid will settle to your {{customer}} , and {{the}} {{transaction}} 's {{status}} that was already paid will change to reversal this scenario happens if only {{nicepay}} receives {{notification}} from {{bank}} about {{the}} reversal of things within {{the}} {{transaction}} see also {{visit}} {{the}} va glossary docid\ resknu2mjlhka464 5u u {{page}} to find out {{the}} particular terms used on {{va}} {{visit}} {{the}} va faq docid\ smiwnmrzqjmhnwdjwqzd5 {{page}} if you want to find out frequently asked questions related to {{va}}