Merchant Back Office
Term List on Report File

MMS - File Fail Transaction Report

8min

About MMS - Fail Transaction Report File



Fail Transaction Report File uses by Merchant to check the failure transaction data so can acknowledge the further reason why the transaction process become failure. Fail Transaction Report File obtained by download the file on MMS - Transaction - Fail Transaction menu.



MMS - Fail Transaction Report File



On Fail Transaction menu, there is Excel button to download the file report. The file that has been successfully download contain different format based on the chosen payment method.



Excel - Credit Card

Nama

Header Description

Remark

Payment Method

Payment method on the occur transaction



Company Name

The company name that own the transaction



I-MID

Merchant ID



Trx Time

The time that transaction occur



Fail Amount

Nominal amount from the failed transaction



Acquire Bank

Acquire Bank Code



Issuer Bank

Issuer Bank Code



Card Number

Card number that proceed the transaction



Installment

The occur installment period



Fail Message

Message of the failed transaction



RRN

Retrieval Reference Number





Excel - Direct Debit

Nama

Header Description

Remark

Payment Method

Payment method on the occur transaction



Company Name

The company name that own the transaction



I-MID

Merchant ID



Trx Time

The time that transaction occur



Fail Amount

Nominal amount from the failed transaction



Mitra Name

Name of the Mitra place that the transaction occur



Fail Message

Message of the failed transaction





Excel - E-Wallet

Nama

Header Description

Remark

Payment Method

Payment method on the occur transaction



Company Name

The company name that own the transaction



I-MID

Merchant ID



Trx Time

The time that transaction occur



Billing Phone

Billing phone number



Fail Amount

Nominal amount from the failed transaction



Mitra Name

Name of the Mitra place that the transaction occur



Fail Message

Message of the failed transaction





Excel - Payloan

Nama

Header Description

Remark

Payment Method

Payment method on the occur transaction



Company Name

The company name that own the transaction



I-MID

Merchant ID



Trx Time

The time that transaction occur



Fail Amount

Nominal amount from the failed transaction



Mitra Name

Name of the Mitra place that the transaction occur



Fail Message

Message of the failed transaction





Excel - Payout

Nama

Header Description

Remark

Payment Method

Payment method on the occur transaction



Merchant Name

The Merchant name that own the transaction



I-MID

Merchant ID



Trx Time

The time that transaction occur



Billing Phone

Billing phone number



Fail Amount

Nominal amount from the failed transaction



Bank

Bank Code



Fail Message

Message of the failed transaction



TXID

Transaction ID





Excel - GPN

Nama

Header Description

Remark

Payment Method

Payment method on the occur transaction



Company Name

The company name that own the transaction



I-MID

Merchant ID



Trx Time

The time that transaction occur



Fail Amount

Nominal amount from the failed transaction



Acquire Bank

Acquire Bank Code



Issuer Bank

Issuer Bank Code



Card Number

Card number that proceed the transaction



Fail Message

Message of the failed transaction