Payment
Payloan

Payloan FAQ

14min

What is the difference between Payloan and Paylater?

 is a loan of funds given by or other financial institution with a period and interest.

Paylater is a later ways or installment to buy goods or services linked to a or digital application.



What if you want to transact with Payloan but don't have an account with a Payloan Partner that works with NICEPAY?

Customers must create an account first on used application. Because after proceeding with , Customers will redirect to 's application to complete .



What if you don't have enough limits to proceed with the transactions with Payloan Partners?

  • If you have a bill, must pay off previous bill on first, so that he can make transactions again with sufficient limits.
  • If you don't have a bill, then must submit an additional limit to relevant before making a .


Why can transactions using Payloan fails?

  1.  limit is not sufficient to complete .
  2. The provider's signal is interrupted while making a .
  3. Not supported by Issuer network.
  4. Transaction rejected from .


How do Merchants check transactions that have been successfully paid with Payloan?

Merchants can view history within a certain period through Merchant Back Office at:



Does payment with Payloan have a refund process at the Merchant Back Office?

The Merchant Back Office doesn't provide a refund for payments with . Customers can carry out refund by contacting or relevant to carry out refund .



Why hasn't the Customer received a refund?

The refund time follows time that has been determined by (Payloan Transaction Settlement). If still hasn't received a refund after decided time, please contact relevant .



Why can the refund process fail?

  • Refund submission rejects by .
  • Refund submission doesn't appropriate with 's terms.


What is meant by Settlement?

 is of recording a & transferring funds from a financial institution ( or ) to an individual or company that refers to as a .

 visit Settlement Process for further .



How long does it take to carry out the Payloan Settlement process?

 visit Payloan Transaction Settlement for further .



How do I cancel the Payloan payment method?

  • For Akulaku Partners, you can use Cancel .
  • For Kredivo and Indodana Partners, you can cancel via 's dashboard.


Can Payloan transactions be expired?

Yes, transactions can be set as expired by using payValidDt and payValidTm parameters.

Updated 08 Apr 2024
Did this page help you?
Yes
No