Payloan FAQ

14min

What is the difference between Payloan and Paylater?
﻿﻿ is a loan of funds given by ﻿ ﻿ or other financial institution with a period and interest.
Paylater is a later ﻿ ways or installment to buy goods or ﻿s linked to a ﻿ or digital application.
Even though ﻿ uses ﻿ term ﻿ as ﻿ name for its ﻿ and ﻿, however in terms of concept and ﻿, ﻿ ﻿ scheme for ﻿ is generally similar to Paylater. 
﻿
What if you want to transact with Payloan but don't have an account with a Payloan Partner that works with NICEPAY?
﻿﻿s must create an account first on ﻿ used ﻿ ﻿ application. Because after ﻿ing with ﻿ ﻿ ﻿, ﻿s will redirect to ﻿ ﻿ ﻿'s application to complete ﻿ ﻿.
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What if you don't have enough limits to proceed with the transactions with Payloan Partners?
If you have a bill, ﻿ ﻿ must pay off ﻿ previous bill on ﻿ ﻿ ﻿ first, so that he can make ﻿s again with sufficient limits.
If you don't have a bill, then ﻿ ﻿ must submit an additional limit to ﻿ relevant ﻿ ﻿ before making a ﻿.
﻿
Why can transactions using Payloan fails?
﻿﻿ limit is not sufficient to complete ﻿ ﻿.
The provider's signal is interrupted while making a ﻿.
Not supported by ﻿ Issuer network.
Transaction rejected from ﻿ ﻿.
﻿
How do Merchants check transactions that have been successfully paid with Payloan?
Merchants can view ﻿ history within a certain period through ﻿ Merchant Back Office﻿ at:
﻿Transaction Data﻿ ﻿ to check all ﻿ data, or
﻿Fail Transaction﻿ ﻿ to check the failed ﻿ data.
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Does payment with Payloan have a refund process at the Merchant Back Office?
The ﻿ Merchant Back Office﻿ doesn't provide a refund ﻿ for ﻿s with ﻿. ﻿s can carry out ﻿ refund ﻿ by contacting ﻿ ﻿ or ﻿ relevant ﻿ to carry out ﻿ refund ﻿.
﻿
Why hasn't the Customer received a refund?
The ﻿ refund ﻿ time follows ﻿ ﻿ time that has been determined by ﻿ ﻿ (Payloan Transaction Settlement﻿). If ﻿ ﻿ still hasn't received a refund after ﻿ decided time, please contact ﻿ relevant ﻿.
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Why can the refund process fail?
Refund submission rejects by ﻿ ﻿.
Refund submission doesn't appropriate with ﻿ ﻿'s terms.
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What is meant by Settlement?
﻿﻿ is ﻿ ﻿ of recording a ﻿ & transferring ﻿ funds from a financial institution (﻿ or ﻿) to an individual or company that refers to as a ﻿.
﻿﻿ visit ﻿ Settlement Process﻿ ﻿ for further ﻿.
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How long does it take to carry out the Payloan Settlement process?
﻿﻿ visit ﻿ Payloan Transaction Settlement﻿ ﻿ for further ﻿.
﻿
How do I cancel the Payloan payment method?
For Akulaku ﻿s, you can use ﻿ ﻿ Cancel ﻿.
For Kredivo and Indodana ﻿s, you can cancel via ﻿ ﻿'s dashboard.
﻿
Can Payloan transactions be expired?
Yes, ﻿ ﻿s can be set as expired by using ﻿ payValidDt and payValidTm ﻿s.

Payloan Glossary

GPN

Payloan FAQ

What is the difference between Payloan and Paylater?

What if you want to transact with Payloan but don't have an account with a Payloan Partner that works with NICEPAY?

What if you don't have enough limits to proceed with the transactions with Payloan Partners?

Why can transactions using Payloan fails?

How do Merchants check transactions that have been successfully paid with Payloan?

Does payment with Payloan have a refund process at the Merchant Back Office?

Why hasn't the Customer received a refund?

Why can the refund process fail?

What is meant by Settlement?

How long does it take to carry out the Payloan Settlement process?

How do I cancel the Payloan payment method?

Can Payloan transactions be expired?

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