E-Wallet FAQ

what is the difference between payment using e wallet and qris? with makes users depend on incoming s on application to with requires users to scan qr provided by to make why can transactions using an e wallet fails? transactions reach to expiration time (expired time) the network on issuer's side is currently unsupported rejected by issuer / related the provider's signal is interrupted while making a how do merchants check transactions that have successfully paid with e wallet? s can view history within a certain period of time through docid\ s2zo71iysoasepjtevvn7 at docid\ zrk8rit bqhvjtchyi31m to check all data, or docid 80blnxz5ufod5tu7wd7ea to check failed data is there a refund process at the merchant back office for payments with an e wallet? docid\ s2zo71iysoasepjtevvn7 provides a refund for s with an visit docid\ zrk8rit bqhvjtchyi31m for further how do i process a refund on an e wallet? visit docid 7y1zpucoln2y6ynrnxq93 for further why hasn't the customer received a refund? the refund time follows time that has been determined by ( docid 7y1zpucoln2y6ynrnxq93 ) if still hasn't received a refund after determined time, please contact relevant why can the refund process fail? refund submission rejects by refund submission doesn't appropriate with 's terms what is meant by settlement? is of recording a & transferring funds from a financial institution ( or ) to an individual or company which in this case will be referred to as a visit docid 33usinprk5sroj2thctpa for further how long does it take to carry out the e wallet settlement process? h+3 on weekdays how do merchants process e wallet refunds through the merchant back office? s can help carry out refund by following guidelines on docid\ zrk8rit bqhvjtchyi31m what is the difference between callbackurl and dbprocessurl ? callbackurl contains a link to return to , successful or failed dbprocessurl contains destination address to make push s from to s what should merchants do if they do not receive notifications from nicepay? s can contact it team and share detailed about for assistance in resending is it possible to hit payment api from the backend? yes, only for ovo and shopeepay if it's requested using returnjson=1 is it possible to add an expiry time to the e wallet? no, expiry time goes according to 's terms after getting to hit